MEET ZOE


Exciting new MSC for Me features will be introduced on MSC Bellissima and on new ships. Guests will experience a more seamless, connected, carefree holiday, at no extra charge. The easy-to-use interactive touchscreens around the ship, the interactive cabin TV and the app are all designed to help Guests better relax and enjoy their holiday with family and friends. And Zoe the very first virtual cruise assistant, will be ready to assist all Guests from the comfort of their cabin*.

Your Virtual personal
Cruise assistant


A free, voice-enabled assistant found in every cabin, you can ask ZOE hundreds of questions about life on board and she will help you reserve restaurants and excursions, check your bill and more. ZOE is conversational and professional, and speaks an impressive seven languages. She’s easy to use too – just say, OK ZOE, and she’s ready to help. A true artificial intelligence, ZOE has been programmed to keep learning with every interaction, in order to better serve Guests.

Discover ZOE
on board


Launching first on MSC Bellissima, then on all new MSC ships, ZOE is a first in the cruise industry, and another example of how MSC Cruises continues to exceed expectations in innovative guest experiences. 

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